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Open your privacy controls with kampungjudi

We keep account data, device checks, cookies, and wallet records for Touch 'n Go, GrabPay, Boost dan FPX in a clear privacy flow before you open your account.

Account data scopeCookie choicesWallet record handlingMalaysia privacy contacts
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kampungjudi Open your privacy controls with kampungjudi
CONTACT PATHS

Check contact routes for privacy requests

Privacy requests work better when you send enough detail for us to identify your account without exposing extra data.

Account privacy chat Use live chat when you need help finding privacy settings, cookie choices, or the right request form. We will not ask for your full password, and we keep the chat linked to your account record.
Email request trail Email works for correction, access, or deletion requests that need documents or a longer explanation. Send from your registered address where possible, and redact details that are not needed for the request.
Account centre checks Your account centre lets you check profile fields, session history, and consent choices before you contact us. If something looks wrong, capture the time and affected record so we can trace it faster.
ACCOUNT SAFETY

Browse the safeguards behind your records

Your account leaves a trail of privacy signals: login device, IP address, cookie consent, wallet reference, chat transcript, and verification record.

Data we collect

We collect the details needed to create your account, confirm your contact route, keep wallet records, manage session access, and answer support requests. Extra data is not requested unless it has a privacy purpose.

Cookie use

Cookies help keep you signed in, remember language settings, detect unusual access, and measure whether the privacy notice loads correctly. You can change non-essential cookie choices from your account area.

Wallet record limits

Touch 'n Go, GrabPay, Boost dan FPX records are stored as transaction references, timestamps, account links, and status checks. We use them for wallet accuracy, dispute handling, audit duties, and privacy request tracing.

Access controls

Staff access is limited by role, and sensitive actions leave logs that can be checked later. We use account checks before showing or changing data so your privacy request is handled by the right person.

Retention reasons

Some records stay longer because tax, fraud, dispute, or legal duties require a trace. When those reasons end, we remove, anonymise, or reduce records according to the purpose written in this policy.

Your changes

You can ask us to correct profile details, explain a record, export account data, or consider deletion. We may need verification first, especially when the request affects wallet history or login security.

Discover answers about your privacy rights

These questions focus on how our Privacy Policy applies when you create an account, use local payment methods, adjust cookies, or contact us. The answers explain your choices in plain wording, but they do not replace legal rights under Malaysian law. If you need an action on your records, contact us from your account so we can confirm identity. Keep your request specific.

We collect account details, contact routes, login device data, security checks, wallet references, and support messages. The exact fields depend on what you use and what local law requires for access where permitted.

No. We do not sell your personal data. We may share limited records with service providers, payment partners, fraud checks, or legal request channels when needed to run your account and meet lawful duties.

We store transaction references, timing, status, and account links so wallet entries can be checked and disputes traced. We do not store more payment data than needed for processing, audit, and privacy purposes.

Yes, you can ask us to correct inaccurate details or consider deletion. Some records may remain if we still need them for legal duties, security checks, transaction proof, or unresolved account matters.

Necessary cookies keep login sessions, security checks, and account settings working. Non-essential cookies can be changed in your account area, and your choice is recorded so we can apply it on return.

Only staff roles with a work reason can access relevant records, and sensitive actions are logged. Support may see contact history, wallet teams may see transaction references, and security teams may see login signals.

Contact us through live chat, email, or your account centre with the record you want checked. We may verify identity before acting, then respond with the next step or the reason a record must remain.

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