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Open with clear account terms

kampungjudi sets out the account rules, wallet steps and lobby access terms you accept before opening an account, including how Touch 'n Go, GrabPay, Boost dan FPX activity…

Malaysia account rulesWallet termsLocal-law accessAccount change requests
kampungjudi Open with clear account terms
HELP PATHS

Check terms help before changes

If a term affects your account, wallet balance or access, contact us before taking further action.

Account terms chat Use live chat when you need a clause explained against your own account activity. We may ask for account ID, payment reference or device details before discussing wallet records or access changes.
Wallet record email Email support if your Terms & Conditions question involves Touch 'n Go, GrabPay, Boost dan FPX records. Include the transaction time, payment name and account email so we can trace the entry.
Change request route Ask support how to request a correction to account data tied to these terms. We check the request against wallet records, security logs and any local-law requirement before making a change.
DATA CARE

Browse how terms protect records

Our Terms & Conditions connect account access with data handling, cookies, wallet records and security checks.

Account data

Your account data is used to apply these terms, identify your wallet, answer support cases and keep access tied to the right person. We do not ask for unrelated details during normal account use.

Cookie use

Cookies help us keep your session active, remember security choices and detect unusual access under these terms. You can adjust browser settings, but some account functions may need cookies to work.

Security checks

The terms allow us to check login patterns, device changes and payment references when account activity looks inconsistent. These checks protect wallet records and may pause access while support confirms the details.

Record retention

We keep account and wallet records for as long as needed to apply these terms, answer disputes and meet local-law duties. Older records may be archived with restricted access after active use ends.

Correction requests

If a name, email or payment reference is wrong, you can ask support to correct it. We may need proof before editing records that affect wallet history or account ownership.

Terms updates

When we change these Terms & Conditions, we place the current version on this page and may show a notice inside the account area. Continued account use means you accept the updated wording.

Browse terms questions before joining

These answers explain how our Terms & Conditions apply to account access, wallet activity, data requests and support contact. They are written for quick reading, but the full wording on this page controls your relationship with us. If your situation involves a payment record, identity check or local-law concern, contact support before opening a new request.

You accept them when you create an account, log in, use the wallet or continue using the account area after an update. If you do not agree, stop using the account area and contact support.

Yes. We may update the wording when account tools, payment flows, security steps or legal requirements change. The current version on this page applies once published, unless a local-law rule requires another approach.

The terms let us match each payment reference to your wallet record, check mismatched entries and ask for proof when needed. This helps us handle account balances and support questions with a clear record trail.

Contact support and explain which detail needs correction. We may ask for proof before editing names, emails, phone numbers or payment references, especially where the change affects wallet records or account ownership.

Access may be paused if we need to check identity, payment records, unusual login activity or a possible breach of the Terms & Conditions. We will use the contact paths in your account area where possible.

Send a request through the support path shown in your account area. Tell us whether you are asking about account data, wallet records, cookies or correction rights, so we can route the case properly.

Yes. Access and eligibility depend on local law and are available where local law permits. If local requirements restrict access, those requirements take priority over any general account wording in these Terms & Conditions.